Introduction
Opportuna respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Opportuna collects, uses, stores, shares, and protects information when you use our website, platform, products, services, and related features.
Opportuna is an AI-powered opportunity readiness platform that helps job seekers and scholarship seekers discover opportunities, prepare stronger applications, practice interviews, complete assessments, and receive AI-powered and expert guidance.
By using Opportuna, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Account Information
When you create an account, subscribe, or use our platform, we may collect:
- Full name
- Email address
- Phone number
- Password or authentication details
- Location or country
- User type, such as job seeker, scholarship seeker, expert, interviewer, or administrator
- Profile preferences and account settings
Career and Scholarship Profile Information
To help personalize your experience, we may collect information such as:
- Education background
- Work experience
- Skills
- Career interests
- Scholarship interests
- Preferred roles, industries, countries, or opportunity types
- Application goals
- Readiness level and progress data
Documents and Application Materials
When you use Docs Studio or related preparation tools, we may collect and process documents or content you upload, create, or edit, including:
- CVs and resumes
- Cover letters
- Statements of Purpose
- Essays
- Application drafts
- Supporting documents
- Feedback, revisions, and generated suggestions
Interview and Assessment Information
When you use interview preparation, mock interview, expert coaching, or assessment features, we may collect:
- Interview responses
- Assessment answers
- Performance scores
- Feedback and recommendations
- Session notes
- Audio, video, or transcript data, where applicable and with appropriate notice
- Expert or interviewer feedback
Payment and Subscription Information
If you purchase a subscription, we may collect information necessary to process your payment and manage your subscription, such as:
- Subscription plan
- Billing status
- Payment confirmation
- Transaction reference
- Subscription start and end dates
Payment card details may be processed by third-party payment providers. Opportuna does not intend to store full payment card details on its own servers.
Usage and Technical Information
We may automatically collect certain information when you use our platform, including:
- IP address
- Device type
- Browser type
- Operating system
- Pages visited
- Features used
- Login activity
- Error logs
- Cookies and similar tracking technologies
- Interaction data used to improve platform performance and user experience
How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to Opportuna features and services
- Personalize opportunity recommendations
- Help you create, review, and improve application documents
- Support interview preparation and assessment features
- Provide AI-powered guidance and expert coaching
- Manage subscriptions, free trials, billing, and customer support
- Send important service updates, reminders, and notifications
- Improve platform performance, security, and user experience
- Analyze usage trends and develop new features
- Prevent fraud, abuse, unauthorized access, and misuse
- Comply with legal, regulatory, and contractual obligations
Use of Artificial Intelligence
Opportuna uses artificial intelligence to support features such as opportunity matching, document review, content generation, interview preparation, assessment feedback, and personalized guidance.
Your uploaded content, profile information, and interaction data may be processed by AI systems to provide relevant suggestions, feedback, or outputs.
AI-generated outputs are provided to support preparation and decision-making, but they may not always be perfect, complete, or suitable for every opportunity. Users remain responsible for reviewing and deciding how to use any AI-generated content before submitting applications or making decisions.
Data Storage and Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include encryption, access controls, authentication, monitoring, backups, and secure hosting practices.
However, no internet-based service can be guaranteed to be completely secure. You are responsible for keeping your login credentials confidential and notifying us if you suspect unauthorized access to your account.
Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Maintain your account
- Fulfill the purposes described in this Privacy Policy
- Comply with legal, tax, accounting, or reporting obligations
- Resolve disputes
- Enforce agreements
- Improve and secure the platform
When information is no longer needed, we may delete, anonymize, or securely archive it.
Your Rights and Choices
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your account or request deletion of certain data
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Request a copy of your data
- Opt out of certain marketing communications
To exercise these rights, contact us using the details provided in this Privacy Policy.
Marketing Communications
We may send you emails, messages, or notifications about platform updates, opportunities, offers, product features, or educational content.
You may opt out of marketing communications at any time by using the unsubscribe link where available or by contacting us directly.
Even if you opt out of marketing messages, we may still send important service-related communications, such as account, subscription, payment, security, or policy updates.
Children's Privacy
Opportuna is not intended for children below the age required by applicable law to use online services without parental or guardian consent.
We do not knowingly collect personal information from children without appropriate consent. If we become aware that we have collected such information improperly, we will take reasonable steps to delete it.
International Data Transfers
Your information may be stored or processed in countries other than your country of residence. Where this happens, we will take reasonable steps to ensure that your information receives appropriate protection in accordance with applicable data protection laws.
Third-Party Links
Opportuna may contain links to third-party websites, opportunities, scholarship portals, job boards, payment services, or external resources.
We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review their privacy policies before providing personal information to them.
User Responsibilities
You are responsible for ensuring that any information, documents, or materials you upload to Opportuna are accurate, lawful, and do not violate the rights of others.
You should avoid uploading sensitive information that is not necessary for your use of the platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
When we make material changes, we may notify you through the platform, by email, or by updating the effective date above.
Your continued use of Opportuna after changes are posted means you accept the updated Privacy Policy.
Governing Law
This Privacy Policy is governed by the laws of the Federal Republic of Nigeria without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.
The laws of the Federal Republic of Nigeria, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using Opportuna or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continuous use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you may contact us at: